Providing on-going technical and customer support is possible only when these 'recommended requirements' are met. Any requirements that fall out of the lists below may have limited support. For more details please refer to the 'Minimum Requirements' section below.
The recommended requirements are:
As our tools and services are web-based, a stable and persistent internet connection is required. Typical ADSL (8Mbps advertised speed) is sufficient. For mobile devices, typical 3G or 4G connection are required.
In most cases, configuring firewalls to allow access to our services is not needed. However, there is a small chance a firewall may need to be configured. If this is the case, please consult with your system admin before making any changes to the firewall.
Device speed will not usually affect our services or user experience. However, devices that are between 0 - 3 years old will work best and provide a smoother user experience. The speed and performance will vary greatly for any device that is older than 3 years.
Other than the operating systems and browser requirements listed above, any modern and updated PDF viewer can be used to view the PDF files that can be downloaded from our website.